As we’ve stated before, the goal of much of the content we publish here on our blog, our YouTube channel, and our social media, is to answer the questions of consumers just like you. Whether you’re a life-long customer, a first-time visitor to one of our furniture and mattress stores, or an online window shopper searching Google for answers to your furniture or mattress questions – we’ve got answers for you!
Well, one of those frequent questions we get all the time in our stores and on our online webchat is “Do y’all price match?” Today, we’re giving our shoppers the official run-down on our very own Best Price Guarantee. For Woodstock Furniture & Mattress Outlet’s official policy on price matching and all the relevant details and exclusions, keep on reading.
Introducing Our Best Price Guarantee
Here at Woodstock Furniture & Mattress Outlet, we don’t price match. Yes, you heard that right. Instead, our Best Price Guarantee means that we’ll beat the competitor’s price, not just match it. If you can show us where another retailer is selling the exact same item for less, we’ll beat that price by 10% of the difference after shipping and delivery costs are considered. For example, if a competitor is selling the same dining set as us, delivered and out the door for $300 less, not only will we match it, but we’ll actually beat their price by an additional $30.
We promise that you will be hard-pressed to find this good of an offer anywhere else. You may be asking “So, what’s the catch”? There is no catch – when we say that we’ll beat another retailer’s price, we mean it! However, there are a few rules that you should be aware of up front.
Best Price Guarantee Policy Rules & Restrictions
In order to take advantage of our Best Price Guarantee, the furniture, mattress, or home furnishing item in question must meet the following criteria:
- Must be an everyday in-stock item from one of our many furniture or mattress brands. In other words, the product cannot be a custom order.
- Must be identical to the item found in our store or on our website with a matching SKU from the manufacturer.
- Must be able to be shipped or delivered from the competitor to the customer’s location. For example, you finding a better price on a piece from a seller in Alaska will not qualify unless they can also ship/deliver to you for less than we can.
- Must include the price of the item, plus shipping cost and/or delivery fees in your request. In order to qualify, we will need to factor in the competitor’s price to get the product to your home.
- Must provide proof of quoted price plus shipping cost or delivery fees.
- Cannot include discontinued, damaged, pre-owned, refurbished, open-box, clearance, closeout, floor model, or any other “sold as-is” merchandise.
- Cannot be from a bid or auction site like eBay, a membership-based retail wholesaler like Costco, Sam’s Club, etc., or any other reseller marketplace.
- Cannot include additional products or professional services like labor, assembly, installation, or product protection plans. While we do offer similar services, they are not available for price match and are not a part of our Best Price Guarantee.
- Cannot include special credit terms or finance offers.
- Cannot be combined with other offers, discounts or promotions.
- Cannot include sales tax.
- Lastly, some exclusions may apply to select brands such as Tempur-Pedic, Stearns & Foster, Sealy Hybrid, Nectar, DreamCloud, Purple, and others. This is because some brands maintain a degree of control over their pricing policy and often run their own seasonal promotions.
Got Questions? We’ve Got Answers!
Do you have a question about our Best Price Guarantee that we didn’t answer above? Perhaps you have questions about a specific piece that you’ve found elsewhere for less? If so, don’t hesitate to give us a call, send us an email, or reach out to us on our convenient webchat.
Provided your furniture or mattress query meets the above criteria, we’re more than happy to beat any competitor’s price. Come see us soon at our 6 Woodstock Furniture & Mattress Outlet and Woodstock Mattress Outlet locations across North Georgia!
